Refund & Returns Policy

www.bobsnatural.com Promises to deliver the best services, advice, and convenience to our customers, which they actually deserve

www.bobsnatural.com Thanks for your purchase. We hope you are happy with your purchase. However, suppose you are not completely satisfied with your purchase. In that case, you may return it to us for [a full refund], [store credit], or [exchange]. Please see below for more information on our return policy.

We reserve the right not to accept the return and send it back to you.

· If the products are used or damaged.

· Original tags, User manual, Warranty cards, and Accessories are   

  missing.

· Damaged manufacturer packaging/box. Do not put tape or stickers on the       manufacturer's

  Packing/Box.

· If the product was delivered in a second layer of packing by factory shopping, it must be returned in the same condition.

If your product is defective/damaged or the order is Incorrect/Incomplete at the time of delivery, please contact us within 24 hours of receiving the product. No claims will be entertained after 24 Hours.

All returns must be postmarked within [24 Hours] days of purchase. All returned items must be in new and unused condition, with all original tags and labels attached.

Refunds will always be in US Dollars. If there is a currency fluctuation, this will not affect the refund amount; we always pay back the same amount in the same currency for which you purchased the product.

Please note that our system shows us what materials you have downloaded. We hold the right to refuse a refund if we are convinced that this policy is being abused.

If you have received a refund, you will be required to delete all the downloaded materials from your hard drive.

You will only be able to receive a refund for our products once. This protects our policy from being abused.

What if I have complaints?

If you have a complaint, you can notify us thereof ( via bob@bobsnatural.com ). We will try to handle your complaint to your satisfaction as soon as possible.

To return an item, [please email customer service at [ bob@bobsnatural.com ] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number,] place the Item securely in its original packaging and [include your proof of purchase / the return form provided / other], and mail your return to the following address, which we will provide you after your return email analysis

[Please note, you will be responsible for all return shipping charges  www.bobsnatural.com strongly recommends that you use a traceable method to mail your return. / You may also use the prepaid shipping label enclosed with your package.

After receiving your return and inspecting your Item's condition, we will process your [return] or [exchange]. Please allow at least [2] days from the receipt of your Item to process your [return] or [exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your company. We will notify you by email when your return has been processed.

The following items cannot be [returned] or [exchanged]:

· [Item is damaged]

· [Tags are removed]

· [Delay return time]

Please contact us at the contact details below for defective or damaged products to arrange a refund or exchange.

What if my order arrives damaged?

Customer satisfaction is our top priority at www.bobsnatural.com. While all orders are carefully and securely packaged, damage can occur in any shipping situation. If your order is not in good condition on arrival, please email us at info@nordicplaypens.com for assistance.

You are to accept the terms of the Return Policy and Refund Policy provided by this Site, kindly review them, and proceed further. Suppose you use our Site and buy our products. In that case, you are legally bound to the rules defined in the Return and Refunds policies. We are not responsible for bearing, indemnifying, or reimbursing any losses caused by, incurred by, or suffered by our bought products that do not comply with our Return and Refund Policies. You, at this moment, agree to all these policies mentioned if you buy from our Site. If you have any questions concerning our return policy, please contact us at:

[ bob@bobsnatural.com ]

Customer Support 📞 (800) 890-2925